Strategic Synergy: PERSADA Supports the Internet Ecosystem Through PERSADA's Expertise in Providing Reliable Sales, Technicians, and Call Center Personnel

Strategic Synergy: PERSADA Supports the Internet Ecosystem Through PERSADA's Expertise in Providing Reliable Sales, Technicians, and Call Center Personnel
Bisnis
Admin Persada
24 Feb 2026
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PT Personel Alih Daya Tbk (PERSADA) has collaborated with strategic partners to fully support the internet business ecosystem owned by SURGE/WIFI Group. This strategic move was made to align PERSADA's vision with the targets of SURGE/WIFI Group's strategic partners in accelerating internet penetration in Indonesia. This initiative is focused on accelerating the growth of Starlite (Fiber to the Home/FTTH) and Internet Rakyat or IRA (Internet Fixed Wireless Access/FWA) service products in the national market to various segments of society.

 

This collaboration is based on PERSADA's competitive advantage in providing large-scale technical and operational manpower. PERSADA is trusted to manage various aspects, from sales distribution and installation to infrastructure maintenance in the field.


In this strategic partnership, PERSADA is responsible for several strategic projects from the SURGE/WIFI Group, including:

-        Specialist Workforce Provision: Provision of sales and technical teams for the sale and installation of Starlite services (home internet/FTTH)

-        PMO (Project Management Office): Management of sales partners' operations in installing internet in customers' homes.

-      Managed Services & Maintenance: Providing a team of expert technicians for the maintenance of Starlite (FTTH) and Internet Rakyat/IRA (FWA Internet)  devices.

-        Customer Experience: Provision of a dedicated Call Center for Starlite services to ensure responsive customer service.

-     Official Distribution: PERSADA is also officially appointed as the distributor for Internet Rakyat/IRA (Internet FWA) sales in strategic areas in East Java  (Jombang Regency and Mojokerto Regency) and West Java (Bandung Regency 1).

 

As a manifestation of its support for this project, PERSADA is currently conducting a massive recruitment drive for approximately 2,000 workers (FTTH Technicians who also conduct promotion and Sales). These workers will be deployed across Greater Jakarta, Banten, West Java, Central Java, and East Java to ensure equitable service coverage even in remote areas.

 

This synergy is projected to have a significant impact on PERSADA's revenue growth through two revenue schemes:

1.       Initial Revenue: Obtained from initial installation and distribution of Starlite or Internet Rakyat (IRA) services.

2.       Recurring Income: Obtained from ongoing maintenance contracts and long-term technical support for Starlite or Internet Rakyat (IRA) services.

 

This collaboration is not just a business partnership, but a concrete step by PERSADA in supporting the national internet ecosystem. With its strengths in trained human resources and reliable management, PERSADA is optimistic that it can strengthen the company's position as a leading provider of technical and human resource solutions and become a driving force for the internet and digital service ecosystem in the future.