PT Personel Alih Daya Tbk (PERSADA) has organized a refresher training for all members of the security personnel assigned to clients/partners in the telecommunications infrastructure sector. The training was held at PERSADA's office on 14 June 2025. The module focused on two areas, namely Standard Operating Procedures (SOP) and Service Excellence, aimed at improving professionalism and the quality of services provided to clients/partners.

PERSADA is committed to ensuring that its security personnel are not only always at the forefront of skills, but also deliver services of the highest standard.

This refresher training is conducted to reinforce an in-depth understanding of the established SOPs, ensuring every action is in accordance with the latest security protocols and industry best practices.

"Client safety and satisfaction are our top priorities," said Yeni Yuliani, GH Business Unit Security Services, PERSADA. "With this refresher training, we want to ensure that every member of our security team has a strong understanding of our SOPs and is able to provide Service Excellence in every interaction and work activity. Thus, PERSADA security personnel not only act as security guards, but also as friendly and helpful service ambassadors".