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Our Services

Efficient and reliable business operational solutions.

Technical Services

Technical Services

As your trusted technical partner, we provide integrated solutions to ensure your business operations run seamlessly through precision installation, repair, and maintenance services.

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Office Services

Office Services

Through a fast recruitment and selection process, we can provide professional and highly competent support for your business needs.

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Security Services

Security Services

We safeguard, secure, and protect all your company assets.

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Call Center & Sales Services

Call Center & Sales Services

Fast, Professional, and Integrated Call Center & Sales Solutions – Engage customers, resolve issues, and.

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FTTH & FWA Services

FTTH & FWA Services

"Persada delivers integrated digital infrastructure solutions through FTTH (Fiber to the Home) for high-speed wired connectivity and FWA (Fixed Wireless Access) for flexible and reliable wireless coverage.

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Courier Services

Courier Services

With a wide network, efficient work system, and competent human resources, we are committed to being a reliable strategic partner in every line of your distribution and service — because for us, every delivery is a responsibility, and every client is a trust that must be maintained.

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Training Services

Training Services

Persada provides integrated training and consulting services designed to address various organizational challenges.

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Human Resources Services

Human Resources Services

We leverage our network of resources and our search capabilities to build a list of qualified candidates, and maintain communication with your company to ensure a fit with evolving needs.

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Latest News

Latest company news and activities.

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Frequently Asked Questions

Find answers to common questions about our outsourcing services

Workforce outsourcing or alih daya is a system where companies delegate part of their HR needs to a professional third party. Companies do not need to handle recruitment, training, and employee administration as everything is managed by the outsourcing provider. Based on Law No. 6 of 2023 on Job Creation, outsourcing is permitted for supporting work not directly related to the company core business.

The main benefits of using outsourcing services include: (1) Saving on recruitment, training, and employee administration costs; (2) Companies can focus more on core business without being distracted by supporting tasks; (3) Getting trained and professional workforce quickly; (4) Flexibility in adding or reducing workforce as needed; (5) Reducing labor law compliance risks as managed by experienced Persada.

The main difference lies in the employment relationship. Outsourced employees are bound by a work agreement with the service provider company (such as Persada), not with the user company. Therefore, employee rights, salaries, and welfare are the responsibility of Persada as the outsourcing company. Meanwhile, contract employees are directly bound to the company that employs them. Outsourcing contracts are divided into PKWT (Fixed-Term Employment Agreement) and PKWTT (Indefinite-Term Employment Agreement).

Persada provides various professional outsourcing services including: Security Services, Office Services (office administration and cleaning service), Technical Services (skilled technical workforce), Courier & Warehouse, Call Center (customer service agents), and various other operational support positions. All services are supported by trained workforce with over 19 years of experience in Indonesia outsourcing industry.

Yes, outsourced employees are entitled to receive BPJS Ketenagakerjaan (employment social security) and BPJS Kesehatan (health insurance). Based on the Job Creation Law and applicable labor regulations, outsourcing companies like Persada are required to register all employees in these social security programs. Persada ensures every placed workforce receives social security protection in accordance with applicable Indonesian law.

Persada outsourcing workforce procurement process is relatively fast, generally 7 to 14 working days depending on the number of positions and required qualifications. Persada has an extensive candidate database across Indonesia, making the selection process more efficient. For urgent needs or large volumes, Persada team is ready to provide solutions that match your company timeline.

Yes, PT Personel Alih Daya (Persada) is an officially registered outsourcing company with complete operating licenses in accordance with Permenaker No. 19 of 2012. Persada is also listed on the Indonesia Stock Exchange (Tbk) since 2023, operates in accordance with Indonesian labor regulations, and holds various industry certifications. With over 19 years of experience, Persada is a trusted outsourcing partner for more than 400 companies in Indonesia.

Persada has a network of branch offices spread across major cities throughout Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, Makassar, Balikpapan, and other strategic cities. With this extensive network, Persada is able to serve your company outsourcing needs throughout Indonesia quickly and professionally.

Starting cooperation with Persada is very easy. The steps are: (1) Contact the Persada team via the contact form on our website, WhatsApp, or our office phone; (2) Our team will conduct a free consultation to understand your company workforce needs; (3) Persada will prepare a proposal and competitive pricing; (4) After agreement, the recruitment and workforce placement process begins. No consultation fee, contact us now!

Yes, Persada has the capacity to provide a large number of workers at once thanks to its extensive candidate database and recruitment network throughout Indonesia. Currently Persada manages more than 30,000 employees placed at various client companies. Persada has experience handling mass placement projects for various industry sectors including manufacturing, banking, retail, logistics, and others.

Still have other questions? Our team is ready to help you.

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Courier | DW | Warehouse